Terms & Conditions

Please read these terms carefully before using our services

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using PGLucky88 Casino ("the Platform," "our services," or "we"), you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions ("Terms") govern your use of our online gaming platform and all related services provided by PGLucky88 Casino.

If you do not agree to abide by the above, please do not use this service. Your continued use of our platform constitutes acceptance of these terms and any modifications we may make to them. We reserve the right to update these terms at any time, and it is your responsibility to review them periodically.

By registering an account or using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. You also confirm that you are not located in a jurisdiction where online gaming is prohibited.

2. Account Registration and Security

2.1 Account Creation

To access our gaming services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Verification

We may require you to verify your identity by providing additional documentation. This verification process is mandatory for security purposes and regulatory compliance. Failure to complete verification may result in account suspension or closure.

2.3 Account Security

You must notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this security obligation. You are responsible for all activities conducted through your account.

2.4 One Account Per Person

Each user is permitted to maintain only one account. Multiple accounts are strictly prohibited and may result in immediate termination of all accounts and forfeiture of any winnings or deposits.

3. Gaming Rules and Fair Play

3.1 Game Rules

All games on our platform are governed by specific rules that are clearly displayed before play begins. By participating in any game, you agree to abide by these rules. We reserve the right to modify game rules at any time, with reasonable notice provided to users.

3.2 Fair Gaming

We are committed to providing fair and transparent gaming. All games use certified random number generators (RNG) and are regularly audited by independent testing agencies to ensure fairness and randomness of outcomes.

3.3 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination:

  • Using automated software or bots
  • Collusion or cheating in any form
  • Exploiting software bugs or glitches
  • Money laundering or fraudulent activities
  • Underage gambling
  • Creating multiple accounts

4. Deposits, Withdrawals, and Payments

4.1 Deposits

You may deposit funds into your account using approved payment methods. All deposits are subject to verification and may be held pending security checks. We reserve the right to refuse deposits at our discretion.

4.2 Withdrawals

Withdrawal requests are processed according to our withdrawal policy. You may only withdraw funds to accounts in your name. Withdrawals are subject to verification and may take up to 5 business days to process.

4.3 Payment Methods

We accept various payment methods including credit cards, debit cards, bank transfers, and digital wallets. All payment processing is handled by secure, licensed payment providers. We do not store your payment information on our servers.

4.4 Currency and Exchange Rates

All transactions are processed in Indian Rupees (INR). Exchange rates for foreign currency deposits are determined by our payment providers and may fluctuate based on market conditions.

5. Bonuses and Promotions

5.1 Bonus Terms

All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These terms are clearly displayed with each promotion and must be met before withdrawals are permitted.

5.2 Wagering Requirements

Bonus funds must be wagered a specified number of times before they can be withdrawn. Wagering requirements vary by promotion and are clearly stated in the promotion terms. Only real money wagers count toward meeting wagering requirements.

5.3 Bonus Abuse

We reserve the right to void bonuses and winnings if we detect bonus abuse, including but not limited to creating multiple accounts, using automated systems, or exploiting bonus terms. Such actions may result in account termination.

6. Responsible Gaming

6.1 Self-Exclusion

We are committed to promoting responsible gaming. You may self-exclude from our platform for a specified period or permanently. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

6.2 Deposit Limits

You may set daily, weekly, or monthly deposit limits on your account. These limits can be adjusted or removed only after a cooling-off period to prevent impulsive decisions.

6.3 Problem Gaming Resources

We provide information and links to organizations that offer help for problem gaming. If you feel you may have a gambling problem, please seek help from professional organizations or contact our support team for assistance.

7. Intellectual Property Rights

All content on our platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of PGLucky88 Casino or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. Unauthorized use of our intellectual property may result in legal action and account termination.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate security measures to protect your personal and financial information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Limitation of Liability

To the maximum extent permitted by law, PGLucky88 Casino shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of profits, data, or other intangible losses.

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you have deposited with us in the 12 months preceding the claim.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, any remaining balance will be returned to you after verification, subject to applicable fees and terms.

10.2 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will provide reasonable notice when possible, except in cases of serious violations.

11. Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act. The arbitration will be conducted in English and will take place in India.

Before initiating arbitration, you must first contact our support team to attempt to resolve the dispute informally. If the dispute cannot be resolved within 30 days, either party may initiate arbitration proceedings.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of India.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

We are committed to addressing your concerns promptly and transparently. Our legal team will respond to your inquiries within 5 business days.